1. What types of products do you offer?
We specialize in high-quality home goods, including furniture, kitchenware, decor, and organization solutions. Our collections are designed to blend functionality with modern aesthetics.
2. Where do you ship?
We offer worldwide shipping. Shipping times and costs may vary depending on your location. Please refer to our Shipping Policy for more details.
3. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Delivery times depend on your location:
- Domestic orders: 5-7 business days
- International orders: 10-15 business days
Please note that shipping times may vary due to customs or unforeseen delays.
4. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, AMEX), PayPal, and other secure payment methods listed at checkout.
5. Can I cancel or modify my order?
If you need to make changes or cancel an order, please contact us at [email protected] within 12 hours of placing your order. Once processing begins, we may not be able to accommodate changes.
6. What is your return policy?
We offer a 30-day return policy for unused and undamaged items in their original packaging. To initiate a return, please email us at [email protected]. Please include your order number and a brief description of the issue.
7. Do you offer warranties?
Yes, we provide a one-year warranty on most products for defects in materials or workmanship. Please check the product page for specific warranty details.
8. How can I contact customer service?
You can reach our customer service team via email at [email protected]. We aim to respond within 24 hours during business days.
9. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals and promotions.
10. Are your products eco-friendly?
Many of our products are made with sustainable materials and eco-conscious practices. We are committed to minimizing our environmental impact.